Privacy Policy

Who we are

We are Clarendon Laundry LTD. Our website address is: http://clarendonlaundry.co.uk

 

What personal data we collect and why we collect it

Your personal information is collected, stored and processed strictly in accordance with the EU General Data Protection Regulation (EU) 2016/679 (“GDPR”) and Directives 2002/22/EC and 2002/58/EC on privacy and electronic communications as amended by Directive 2009/136/EC as these may be updated or revised from time to time.

 

Your Agreement

 

Information Submitted by you

When registering on our site, we may collect your name, email address or other information to help you with your experience. In addition, we provide social network authentication with Facebook and Google. When signing up with one of our  services, you authorise us to access the information available on those profiles, including but not limited to: your name, date of birth, profile picture, gender, location, website address, and email address.

This information is collected at the time you register for an account on our site, update your subscriptions, subscribe to a newsletter, respond to any marketing materials, or fill out any other forms present on our site.

If you choose to sign up to our services, we may collect credit card or additional payment information from you. However, it’s important to note that we do not store any of this payment information or process any of your payments on our servers, but rather use a third party payment service known as ‘Stripe.’ Therefore, any information regarding your payment processing and security must be verified in Stripe’s own Terms of Service Agreement and Privacy Policy.

The payment processor, ‘Stripe’, may provide us with unique authentication tokens to make payments requests with. The payment processor ‘Stripe’ may also provide us with information such as your name, credit card type, expiration date, and the last four digits of your credit card number. This information is used only to make single payment requests, or register the user for an ongoing subscription that requires automatic payments in the future.

 

Non Personal Information

Whenever you visit our site, we may also collect and store non personal information including but not limited to your IP address, location, browser, referral URL, and operating system. However, this information alone, without consent from you or form your internet service provider, cannot be used to identify you.

 

Use of Information

We may use or disclose the information that we collect from you in the following ways:

  • To promote the use of our services. For example, we may send you the occasional email regarding new product offerings, updates, community articles or other marketing materials.
  • To bill and process any payments that may be owed to us.
  • To send promotional content which you may choose to ‘opt in’ or ‘opt out’ of.
  • To send periodic emails regarding your order and account status.
  • To personalize your experience and to allow us to deliver the type of content and products in which you are most interested.
  • To improve our website in order to better serve you.
  • To provide better customer support.
  • To enforce compliance with our Terms of Service.
  • To meet legal obligations and comply with all matters of the law.
  • To protect the rights of our other users.

 

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks, but when you log out of your account, the login cookies will be removed.

When you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

 

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

 

Security

Information Protection

Any personal information that we do store is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology.

 

Who we share your data with

 

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

 

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

 

Where we send your data

Visitor comments may be checked through an automated spam detection service.

 

Our contact information

info@clarendonlaundry.co.uk